Privacy Policy

This privacy policy explains how ETS Technology SE (hereinafter referred to as the "Controller") collects, uses, stores, and protects the personal data of visitors and users of the website etstech.cz.

1. Data Controller

Controller: ETS Technology SE
Registered office: Plynárenská 346, 26101 Příbram 1, Czech Republic
Company ID (IČO): 04170903
E-mail: info@etstech.cz

2. Data Protection Contact

For questions regarding the processing of personal data, contact: [Olina Troblová, e-mail: olina.troblova@etstech.cz].

3. What Data We Process

Depending on how you use our services, we may process the following categories of personal data:

• Identification data (first and last name) — if provided.
• Contact information (email, phone number, address).
• Order and billing information (when purchasing services/products).
• Technical data (IP address, browser type, device information, cookies, server logs).
• Content of communications you send us (emails, messages via the contact form).

4. Purposes of Processing and Legal Basis

We process personal data for the following purposes:

• Operation and improvement of the website (legal basis: legitimate interest of the controller).
• Communication with customers and handling inquiries (performance of a contract / legitimate interest / consent, if required).
• Processing orders and issuing invoices (performance of a contract, legal obligation).
• Compliance with legal obligations (e.g., accounting) — legal basis: statutory obligation.

5. Recipients of Data and Transfers to Third Countries

We may share personal data with:

• IT service providers and website operators (hosting, email, analytics services).
• Carriers and external suppliers for the delivery of goods or services.
• Authorities and institutions, if required by law.

If data is transferred to countries outside the European Economic Area (EEA), we ensure an adequate level of protection (e.g., standard EU contractual clauses or other legal mechanisms).

6. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and for the period required by law (e.g., accounting records usually 10 years). Specific retention periods depend on the type of data and the purpose of processing.

7. Data Subject Rights

You have the following rights regarding the Controller:

• Right of access to personal data.
• Right to correct inaccurate data.
• Right to erasure (right to be forgotten) under the conditions of the law.
• Right to restrict processing.
• Right to data portability (if processing is based on consent or contract and processing is automated).
• Right to object to processing based on legitimate interest.
• Right to withdraw consent at any time (withdrawal does not affect processing carried out before withdrawal).

To exercise your rights, contact the Controller using the contact information above. You also have the right to lodge a complaint with the supervisory authority (in the Czech Republic: Office for Personal Data Protection).

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. Changes to the Policy

This policy may be updated from time to time. We will inform you of significant changes on the website or by other appropriate means. We recommend regularly checking this page for the latest information on our privacy practices.

Last update: November 2025